Friday, April 27, 2018

Not Every Day in Paradise is Perfect

Today was most frustrating throughout. Though we did accomplish a couple of things despite.

First, after a couple years of being on a waiting list for an apartment in a new complex in Switzerland, we received a notice of the unit sizes and prices. There are three that are quite small, though larger than D-L's Nest in Argéles sur Mer, and priced under 1,000 CHF, including parking. Donna-Lane emailed for an appointment on one of the two days they are interviewing, though it will require us to alter our travel plans. They asked her to call, and when she indicated we were two adults and a dog they said no, the units we desired are too small for the three of us. Alas, all the larger units are more than 2,000 CHF, much more than we care to pay.

Next, I was trying to research mobile phone providers. Our bank has a quirky system such that they send an SMS code when I try to make an online purchase. Except the code never gets to me because I have a Swiss phone and their system only takes +33 French country code phones. Therefore, I need a French phone.

Websites kept dropping out on me, or wouldn't come up, because our WiFi has been running incredibly slow since it was restored (after more than a week out of service). Couldn't find an email address or phone number to call for help online - only endless FAQs. Finally, I tweeted and facebooked to SFR Assistance, and amazingly got a response. Even more amazing, the tech tweaked our system twice, and the second time the speeds more than doubled to the approx 12 Mbps we're supposed to be getting. Alas, that's the limit, as there is no fiber optic service in the village yet.

As I was checking the options for SFR mobile phones, the international dialing page suddenly switched from one showing 30 Euros a month to one showing 45 Euros a month. Did they switch prices in the middle of my search? That's something the airlines tend to do.

So we decided to go to the SFR store in Perpignan and deal in person. Long story short, we got two new mobile phones, paid much more for the phones than what I'd expected, but at least we have French phones and will be able to connect with each other if the WiFi is down.

We also managed to get the type of flea/tick/mosquito collar recommended by our vet ... in the next town, as none of the local pharmacies seem to carry that brand. Sherlock is not thrilled. But at least he's safe, especially when he bounces through the long grass along the river.

1 comment:

  1. Rick, in future, buy your phones on your own and since you travel so much, get a dual SIM phone. I got a WIKO FEVER last year (€180) and Paul got one a few months later (€150). It's so much easier when you don't have to switch out SIM cards in your phone or carry two phones with you. I used to have a phone under my SFR contract, but when the insurance coverage did not cover its replacement (I dropped it, not someone else) I decided not to use them any more.

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